Terms of Service

The short version

VERTASAI reads terms and contracts and tells you what is in them, so ours should be easy to read. Here is the summary. The full Terms below are what count.

Your documents stay yours, and we only use them to produce your report. We do not force you into arbitration or ask you to give up class actions. We give you 30 days’ notice before changing anything that matters. You can cancel any time, and your first Pro payment comes with a 14-day money-back guarantee. We tell you before closing an account, unless there is abuse or a legal reason to act at once.

1. The agreement

These Terms of Service (“Terms”) are the agreement between you and VERTASAI (“we”, “us”) for the VERTASAI website at vertas.ai, the VERTASAI browser extension and the VERTASAI mobile apps (together, the “service”). By creating an account or using the service, you agree to these Terms. If you do not agree, please do not use the service.

You must be at least 13 years old to use VERTASAI. If you are under the age of majority where you live, you need a parent or guardian’s permission.

Our Privacy Policy at vertas.ai/privacy explains what information we collect and how we handle it.

2. What VERTASAI does, and what it is not

VERTASAI uses AI to read Terms of Service, contracts and similar documents, flag clauses that may be risky for you, and explain them in plain English.

VERTASAI is not a law firm and does not give legal advice. Using it does not create a lawyer-client relationship. The analysis is produced automatically. It can miss things and it can be wrong. Use it to understand a document and to decide what deserves a closer look. Before you rely on an important or high-value agreement, talk to a qualified lawyer.

3. Your account

Give us accurate information when you sign up, and keep your password to yourself. You are responsible for what you do with your account and for activity you allow.

If you think someone else has got into your account, tell us at support@vertas.ai. You are not responsible for losses caused by unauthorized use after you have told us, or for losses caused by a failure on our side to keep the service secure.

You can export your data from Settings at any time. To delete your account and its data, email support@vertas.ai from your account email address.

4. Plans, billing and refunds

Free plan. The free plan includes a limited number of scans each day. The current limit is shown in the product.

Pro plan. Pro is a paid subscription. It is billed in advance, monthly or yearly, at the price shown when you sign up, and it renews automatically at the end of each period until you cancel. We show you the price and the renewal period before you pay.

Cancelling. You can cancel any time from the Plan & billing page in your account. If you subscribed in one of our mobile apps, cancel in your App Store or Google Play subscription settings. When you cancel, you keep Pro until the end of the period you have already paid for, and you are not charged again.

14-day money-back guarantee. If Pro is not for you, email support@vertas.ai within 14 days of your first Pro payment and we will refund it in full.

App store purchases. If you subscribed through the Apple App Store or Google Play, Apple or Google bills you, their purchase terms apply as well, and refunds for those purchases are handled under their refund policies. If you get stuck, email us and we will help.

Price changes. If we change the price of your plan, we will email you at least 30 days before the new price applies to you. It only takes effect at your next renewal, and you can cancel before then.

5. Your documents and content

You keep all rights to the documents and text you submit. We do not claim ownership of any of it.

You give us permission to process what you submit for one purpose: producing your analysis and showing it to you, including in your scan history. That permission is limited to running the service for you. We do not sell your documents, publish them, or use them to train AI models.

We keep the results of your scans (the grade, the summary and the short excerpts we flagged) so you can see your history. We do not keep the full text of documents you paste or upload once the analysis has been produced. The providers that host the service and run the AI handle your content only on our behalf and are not permitted to use it to train their models.

Public pages are different. When you scan a publicly available web page, such as a company’s Terms of Service, the grade and summary describe a public document, so we may save them and show them to other VERTASAI users. Documents you paste or upload yourself stay private to your account.

6. Acceptable use

Please do not misuse VERTASAI. That means: do not use it to break the law, do not try to disrupt it or break into it, do not use bots or scripts to get around plan limits, do not resell it without our permission, and do not submit content you have no right to share.

7. Suspending or closing accounts

You can stop using VERTASAI at any time.

If you break these Terms, we will tell you what the problem is and give you a reasonable chance to fix it before we suspend or close your account. The exception is serious cases: fraud, abuse, a security risk to the service or to other people, or a legal requirement. In those cases we may act immediately, and we will still tell you why unless the law prevents us.

If we close your account for a reason other than your serious breach of these Terms, or if we shut the service down, we will refund the unused part of any Pro period you have paid for. Where we can, we will give you at least 30 days’ notice so you can export your data first.

8. Our responsibility to you

We provide VERTASAI with reasonable care and skill. We do not promise that the service will always be available or free of errors, or that an analysis is complete or correct. It is automated, and it is not legal advice.

Nothing in these Terms takes away rights you have under consumer protection law where you live. Nothing in these Terms limits our liability for fraud, for gross negligence or intentional wrongdoing, for death or personal injury caused by our negligence, or for anything else the law does not allow us to limit.

Subject to that, and as far as the law allows: we are not liable for losses we could not reasonably have foreseen, or for lost profits or lost business; and our total liability to you in connection with the service is limited to the greater of the amount you paid us in the 12 months before the claim arose and CA$100.

9. Changes to these Terms

We may update these Terms, for example when we add features or when the law changes. If a change is material, meaning it reduces your rights or adds to your obligations, we will email you at least 30 days before it takes effect and explain what is changing. Changes never apply to things that happened before they took effect.

If you do not agree with a change, you can cancel before it takes effect, and we will refund the unused part of any Pro period you have paid for. Minor changes that do not affect your rights, such as fixing a typo or clarifying wording, take effect when we post them. The date at the top of this page always shows the current version.

10. Disputes and governing law

If something goes wrong, email support@vertas.ai first. Most problems can be fixed quickly, and we will try to resolve any complaint within 30 days.

We do not require arbitration. If we cannot resolve a dispute together, you can take it to court, including small claims court, and you keep any right you have to take part in a class action.

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. That choice does not take away the protection of mandatory consumer laws in the place where you live. If those laws give you the right to bring a claim in your local courts, you can.

11. Everything else

The VERTASAI name, software and site content belong to us. These Terms give you the right to use the service; they do not transfer any of that to you.

If part of these Terms turns out to be unenforceable, the rest still applies. If we do not enforce a term right away, we have not given it up. You may not transfer your account to someone else. We may transfer these Terms as part of a merger or sale of the business, as long as your rights under them are not reduced.

12. Contact

Questions about these Terms? Email support@vertas.ai.